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improving the chat interface

Following the attempt at video conferencing (well, audio-conferencing) of last friday, I've been thinking about the advantages of chat. Most notably is the continued and shared presence of the history, leading to a more structured conversation which doesn't revisit past points. Also, it's technologically simpler.

Disadvantages include slowness of typing, difficulty of role-taking and others.

One avenue I'd like to persue is research into how to best leverage (haha, I had to put that word in somewhere) the text-based medium to improve the chat experience by making it more similar to audio where necessary and less similar where it is advantageous.

papers on this subject include

-Alternative Interfaces for Chat [html]
-Trees and threaded chat [doc]
Posted by Gregory Dyke on Thursday 15 September 2005 at 13:39